Help and FAQs
Everything you need to know about the Festival of PoolDo I need wristbands if I've booked at the Norbreck?
If you have booked using the Accommodation Pool Package, your wristbands are included in your package / price.
How do I get free wristbands?
To get free wristbands, you must book the Pool Accommodation Package with the Norbreck Castle hotel, using the official code and Britannia Central Reservations call centre, once your team has been accepted.
Is there a gym at the hotel?
Yes, there is a gym at the hotel. To use the gym you must purchase a day pass for £2 or a weeks pass for £5. There is also a swimming pool guests can use.
Can I enter the Men's singles, without being in a team?
Must I only wear black trousers or skirts?
Dress code states any colour trousers, chinos, tailored shorts or skirts are acceptable, providing they look smart. No scruffy attire, tracksuits or fancy dress.
Can I wear trainers or pumps in the playing arena?
Only plain black trainers are allowed. No coloured trainers or pumps are allowed in the playing arena whilst playing in any main event. Players must wear formal shoes, black trainers, flats, wedges or high heels. There is no rule about colour of formal shoes but we advise footwear should look smart.
Can I wear my tracksuit bottoms in the playing arena?
Is there a Junior wristband rate?
There is a separate ‘Junior Singles’ event that is open to anyone aged 17 or under at date of tournament. A players wristband is not required for this. Juniors can simply attend on the day to participate.